AFTER-SALES SERVICE
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- After-Sales Service
We will take care of your products even after delivery.
Starting out as burner maintenance engineers, we pride ourselves on the quality of service we provide after sales. We provide full support in not only maintenance but also with product upgrades and operational performance analyses.
List of Services
Spare Parts and
Accessories Sales
Periodic parts replacement is recommended to maintain product quality.
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Burner Parts
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Incinerator Parts
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Electronic Components
Upgrades
Upgrades are effective for improving fuel efficiency and user convenience for existing vessels
as well as new vessels.
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Emulsion Combustion
SystemReduces fuel consumption by 7.4% -
Turn-Down Ratio
ImprovementReduces fuel consumption by fine fuel control -
MGO Switch-Over SystemReduces fuel consumption by switching between fuels
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Garbage FeederIncinerate solid waste during operation
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Ceramic Board RefractorySimplifies maintenance
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Touchscreen Control PanelVisualizes operational condition
Repair and Maintenance
Depending on the condition of failure or malfunction, we will offer our best solution such as equipment overhaul at our shop or engineer dispatchment onboard.
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Machine Check-Up
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Overhaul
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Maintenance
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Machine Adjustment
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Refractory Maintenance
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Upgrades
Smart Support
We monitor the operational data of Sunflame products to assist in troubleshooting and to suggest
maintenance at the optimal timing.
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Sunflame
Smart Support SystemMaintenance Advice -
Operational ReportReceive boiler operation data daily and
monthly -
Accident PreventionReceive initial countermeasures when
high-risk accidents occur
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Data Collection and
ForwardingOperational data forwarding using
communication panels
After-Sales Service Network
We dispatch trained engineers from our service engineering bases across the world.